CXBOX Commerce helps eCommerce businesses on platforms like Lazada, Shopee, and Shopify streamline customer support by centralizing inquiries within Zendesk and automating workflows, Leading to faster response times, greater accuracy, and higher customer satisfaction.
Features
CXBOX Commerce effortlessly integrates with major eCommerce platforms such as Shopify, Lazada, and Shopee, as well as Zendesk, allowing businesses to centralize customer data and orders. This streamlines support agent workflow and increases productivity. The integration process is simple and scalable for businesses of all sizes.
CXBOX Commerce effortlessly integrates with major eCommerce platforms such as Shopify, Lazada, and Shopee, as well as Zendesk, allowing businesses to centralize customer data and orders. This streamlines support agent workflow and increases productivity. The integration process is simple and scalable for businesses of all sizes.
CXBOX Commerce enables real-time customer interactions through live chat interfaces embedded within Zendesk. This allows support agents to respond instantly to inquiries, providing a personalized customer experience.
CXBOX Commerce allows agents to access order details directly from Zendesk. This eliminates the need to use multiple platforms to find information like order IDs, customer names, email addresses, and purchase details. Agents can quickly find all relevant data to answer customer questions and deliver accurate and timely updates.
CXBOX Commerce allows agents to access order details directly from Zendesk. This eliminates the need to use multiple platforms to find information like order IDs, customer names, email addresses, and purchase details. Agents can quickly find all relevant data to answer customer questions and deliver accurate and timely updates.
Pricing structures for CXBOX Commerce may differ depending on the size of the business and the specific functions required.
Copyright © 2024 CXBOX All rights reserved. Powered by Demeter ICT
